Respawnwear.com brings to you utmost quality and the coolest choices in fashion, all at prices unparalleled on its platform. In the rare occasion that the fit, colour or quality of the product doesn’t flatter you the most, lucky for you, we would be happy to take a return within 15 days of purchase and in addition, you would also be refunded appropriately. However, do call our customer service executives within 48 hours of receiving the product, to help us offer the best, most effective and instant services to you.
What condition should the product be in?
As a courtesy to the next customer, the returned items should be unwashed and unused. Please keep the product intact as they need to be returned in their original packaging with the tags.
What if I receive a damaged product?
We strive to deliver the very best! But unfortunately, if you receive a damaged/defective product, do notify us within 48 hours of receipt. Share a picture with us at email@example.com and we’ll make it our top priority!
Following product categories fall under "No Return/Exchange" unless there is an inherent damage/quality issue at the time of delivery due to a miss from our quality team.
- Lingerie / Shapewear
- Briefs / Vests / Trunks
- Accessories (Jewellery, Eyewear and Shoe Accessories)
- Beauty products
- Cutomized products (Alterations will be accepted)
- Any freebies
- Sale products (Incase of any size discrepancies, the product can be exchanged for another size)
What if the returned products don't meet the conditions?
We try our best to make the return process seamless for you! However, the product being returned needs to reach the above mentioned requirements, or else, we would not be able to offer a return/refund to you from our end.
What are my return options?
Ways to refund your product:
- A Coupon Code of the refund value, which can be redeemed against any purchase.
- Cash refund via paypal transfer into your account within 10 working days.
- Money-back to the paid account/credit card for all online orders.
How do I return my products?
- Once you contact our customer care at firstname.lastname@example.org you will receive a mailing address to which the product must be mailed back to.
- Shipping costs are to be handled by the customer.